16 May'24
17 May'24
1 room, 2 guests
Monotel
Bidhannagar, West Bengal | Thu, 16 May - Fri, 17 May | 1 Room, 2 Adults
No rooms available
Monotel
4-star Hotel · Bidhannagar, Kolkata
3.3
100+ ratings
Central Location ·
Tasty Food ·
Supportive Staff
AI generated highlights from recent guest reviews
Amenities
Concierge desk
Airport shuttle service
Room service
Bar
Air conditioning
Housekeeping services
Property rules
Check-in: After 02:00 PM, Check-out: 11:00 AM
Guests below 18 years of age NOT allowed
Alcohol consumption allowed within the premises
Pets NOT allowed within the premises
Guests can pay by Debit/ Credit Card (VISA & Mastercard)
About property
See all 105 photos
Cleartrip ratingsCleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
Cleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
3.3
100+ ratings
5
60
4
20
3
8
2
8
1
8
3.1
2.8
3.8
3.4
4.1
AI generated summary from recent guest reviews
Location
3.6
According to feedback from travelers, the hotel is widely regarded as an ideal choice for business travelers seeking a convenient one-night stopover. Its strategic location near a metro station makes it easily accessible, further enhancing its appeal for those with busy schedules.
Convenient Location
nearby attraction
Room Comfort
--
Too few ratings
Travelers have noted that while the rooms are kept meticulously clean and tidy, there is a consensus regarding their compact size, which some find constraining. Additionally, there have been observations about the room service, with many suggesting that it could benefit from enhancement to better meet guest expectations and needs.
Clean rooms
Room Size
Clean room
Dining Experience
--
Too few ratings
Travelers have conveyed mixed opinions regarding the dining experience at the hotel. While many have found the breakfast offerings to be satisfactory, there have been reservations expressed regarding the overall quality of the food, indicating that it does not consistently meet expectations.
Breakfast offering
Service Quality
3.4
Travelers say the hotel staff is polite, supportive, and professional, but the front office staff needs improvement in communication skills.
Polite staff
Staff Communication
Facilities & Amenities
--
Too few ratings
Feedback from travelers indicates that while the hotel boasts a range of commendable amenities, there is room for improvement in certain areas such as the pool facility and gym. Guests have expressed a desire for enhancements to these facilities to better cater to their needs and expectations.
Pool
gym
Value For Experience
3.5
Travelers have overwhelmingly praised the hotel, describing it as excellent and emphasizing its remarkable value for money proposition. Despite this commendation, some guests have highlighted the presence of additional charges for certain services,
Value for money
Reviews
An Average Stay
3/5
·
satyaki p on Apr 08, 2024
We visited this property on March this year for a one night stay at this hotel.Its located in Salt Lake sector 5 in kolkata,in the heart of the city.But the rooms are very small and messy and the room service was also very very slow.Not at all a place where you want to spend your money.Avoid coming here and go for ibis or lemon tree instead.
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Comfortable stay
5/5
·
Passport42737402814 on Apr 03, 2024
Very Comfortable Stay at Hotel Monotel. Special appreciation to Mr. Diptyenjoy Roy who has arranged everything during Holi Holidays; really enjoyed our stay at the Hotel. Loved in ambiance, services, behavior of the hotel staff. Excellent Stay
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One of the Best Budgeted Hotel in Kolkata.
5/5
·
Road40334337146 on Mar 26, 2024
This one is our first choice for hotel option, In Bidhannagar Kolkata, due to the best co-operation of each and every team member of hotel. The room and the hotel atmosphere is also very good. Specially the FOM Dip Roy is very co-operative with Guest.
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Unhappy stay at Monotel Salt-lake
1/5
·
Vartgdbdj on Mar 22, 2024
1. Room 617 - Bathroom has many black fungus stains, the commode pot is with yellow stains as well. 2. The light above tea/coffee table is flickering not fixed throughout. Seems nobody checks the room utilities. 3. For room dining everyday they ask for payment and you need to insist to put in the room (if this is policy need to communicate in advance which would not be made). 4. If booked through aggregator - Agoda etc they don't give bill (which is requirement of companys if business stay) if not hotel policy, but atleast think on solution - which they are reluctant. 5. Dont bother to listen other's requirements/policies - atleast hear out - rude and ignorant Front office staff and FOM Manager.
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Had terrible hospitality experience
1/5
·
shankhas003 on Mar 04, 2024
Terrible would be a good adjective to define the service. The front office staff have kept true to the city spirit of being rude and uncouth. Have stayed across Luxury hotels to Budgets across continents. But this hotel front office staff had trumped hospitality sector. Guys like Diptenjoy Roy requires training( the guy says in a rude and arrogant way " customers are wrong, most times") Funnily, there's IIHM hospitality Institute in adjoining building. Seriously management has good scope of improvement in training. However few staff in there restaurant, in-room dining were good. Overall rooms are okay. The beds was good and comfortable. Location is very good in Saltlake. Housekeeping has scope of improvement. The AC ducts needs good scrubbing, will just improve the cooling effectiveness. Food was good. Hence with the few good exceptions I have given 1 star.
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